Privacy Policy

Honest Childhood mainly provide services to day nurseries and early years or childcare providers which includes schools and other education settings. 

This Privacy Notice explains our practices, including your choices, regarding the collection, use and disclosure of certain information, including your personal information, by us. 

Please read this Privacy Notice carefully to understand how Honest Childhood will use your personal information. 

We receive and store information about you which may include: 

Information you provide to us: 

Your name, email address, postal address, telephone number, payment method and certain information about you and/or your business such as your job title, where applicable for each service. We collect this information online when you enter it or give it to us voluntarily while using our membership/registration services, our website, booking an event or training course, buying a product or service, or participating in surveys or promotions or signing up to our newsletters. If you are a registered user of Honest Childhood, information you enter online when you update or amend your profile or provide this information to us by telephone, email or post. Personal identification information is collected only if you voluntarily submit such information to the site. You can refuse to supply personal identification information, yet this may prevent you from engaging in certain site related activities. 

Information from other sources: 

We may supplement the information described above with information we obtain from other sources, such as Ofsted, local authorities and other publicly available sources. 

In addition to the above we mayuse third party cookies and pixels to advertise Honest Childhood and our products across the internet and re-market to users who have seen one of our adverts online (for example via Facebook Advertising). 

Re-marketing will display relevant adverts tailored to users based on which parts of the Honest Childhood website they have viewed by placing a cookie on their device. This does not in any way identify a user or give access to their device. 

Information we receive from other sources 

We could gain access to your business contact details via recognised business data providers who collate information from sources including publicly available information, such as Companies House. We may also be given your contact details by an Honest Childhood network if they think that you would benefit from getting involved with Honest Childhood. 

The categories of information we receive from these sources may include your name, address, email address and phone number. 

Use of information 

We use your information to provide, administer and improve our services to you and to the early years sector, to process your membership/registration, your orders, bookings and your payments and to communicate with you. 

Contacting you – consent and legitimate interest 

An important part of our work is communicating with our members and registered users, telling you about our activities, how we are supporting your interests, seeking your views on current issues and providing information, training and advice to help you do your jobs.  To do so, we use the information we have collected to keep in touch with individuals within your organisations and other individuals. 

We may also use the information we hold about you in order to provide you with information about products and services you have purchase or engage with, or other products or services we feel may interest you. 

We also keep in touch with non-member early years settings and individuals: to give you information, training and advice that may be helpful to your business or your employment. 

Where we work with individuals, we aim to seek your consent to send you marketing communications and you can opt out at any time. Where we work with early years providers/businesses we generally do not seek your consent to send you marketing communications as we use publicly available information. 

We believe that such communications are in both our legitimate interests to raise awareness of our work and promote our services. However, you do have the right to ask us to stop sending you marketing communications. 

All our email communications include clearly visible unsubscribe and opt-out links for changing preferences. You can opt-out of communications or update your preferences at any time by emailing [email protected]. 

If you are an individual and not a member/registered user of Honest Childhood, then we will seek your consent to communicate with you if you have no prior relationship with us, have not actively signed up to one of our services or purchased a product or service from us but does not apply if you have publicly shared your contact details, such as on social media related channels to early education. 

Sharing of information 

Personal Information collected by us will be used by Honest Childhood only and not passed to third parties unless you have given consent, except where the product or service is delivered by a third party on our behalf, or we are obliged by law to do so. If those third parties are based outside the EU, we will ensure that their data processing activities are compliant with EU law. 

We will only keep data for as long as necessary. 

Retention of information 

We retain your information for as long as required either by UK or EU law and/or as long as we need it to fulfil the terms of your membership/registration and/or to provide you with services or information you have requested or signed up to and for the legitimate running of Honest Childhood. 

Within our website, wemay link to other organisations’ websites that may be of use to you; however, we do not endorse the information on these websites and are not responsible for the websites’ content. Honest Childhood cannot be held responsible for the privacy of data collected by these sites. You should review their privacy policy before sending them any personal data. 

We make every effort to ensure that viruses, malware and other malicious software is excluded from our website, however, we advise that you take appropriate precautions to protect your device. Honest Childhood cannot be held responsible for any consequential damage from malicious software or any other use of our website, products or services. 

You have the right to access any information we hold relating to you. You can request access to personal information by emailing our Data Protection Officer at [email protected]. You also have the right to ask us not to process your personal data for direct marketing purposes and that we delete personal information that we hold about you. 

If you choose to make a request to us, we will aim to respond to you within one week.  We will not charge a fee for dealing with your request. 

We may reject requests that are unreasonable or not required by law, including those that would be extremely impractical or could require disproportionate technical effort. 

If you are dissatisfied with how we are using your personal information or if you wish to complain about how we have handled a request, then please contact [email protected] and we will try to resolve any issues you may have. 

We reserve the right to change or update this Privacy Notice at any time.